Privacy Policy

1. Introduction

CommonsInformationBay ("we," "our," or "us") prioritizes the privacy of your data. This Privacy Policy delineates how we gather, utilize, disclose, and protect your information when you visit our website commonsinformationbay.sbs or engage in our yacht charter services.

By availing of our services, you are giving your agreement to the data practices specified in this policy. The practices outlined here align with prevailing privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

We accrue personal data that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out through our website or by phone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or promotional activities

The data collected may encompass:

• Your name and contact details (such as email, telephone, and address)
• Payment details (securely managed via third-party services)
• Preferences and specifications related to yacht chartering
• Details for emergency contact
• Information related to dietary habits or medical conditions (when offered)

2.2 Automatically Collected Information

Automatically, our website ascertains certain information about your device and the way you interact with our site:

• IP address and geographical data
• Browser make and version
• Visited pages and duration of website engagement
• Referral sources to our website
• Details regarding your device (such as type and screen resolution)

2.3 Cookies and Tracking Technologies

For augmenting your browsing experience, we employ cookies and akin tracking tools. These technologies serve to:

• Recall your preferences
• Analyze our site's use and its overall performance
• Dispense personalized content
• Advance our services

Management of your cookie preferences can be done via your web browser's settings or our website's cookie consent feature.

3. How We Use Your Information

The information we collect is utilized for several purposes, including:

• Service Delivery: To facilitate yacht chartering services, manage your bookings, and maintain communication regarding your reservations.
• Customer Support: To address your queries and offer support whenever needed.
• Payment Processing: For carrying out financial transactions and handling invoices.
• Safety and Security: In ensuring the security and integrity of our operations and to guard against any fraudulent action.
• Marketing: To supply you with promotional material and updates, provided you have given your consent.
• Website Improvement: To assess how our site is used and to ameliorate its functionality.
• Legal Compliance: To adhere to lawful stipulations and regulatory demands.

4. Information Sharing and Disclosure

Your personal information is neither sold, exchanged, nor leased to any third parties. We might share your data under these scenarios:

4.1 Service Providers

We could disseminate information to trustworthy third-party entities that aid us with several processes, including payment processing, website support and maintenance, email distribution, analytics and monitoring, and customer service.

4.2 Legal Requirements

There may be instances where we need to divulge your information, should it be mandated by law, or to comply with judicial procedures, court mandates, or to address urgent matters related to possible violations of the law or fraud.

4.3 Business Transfers

Should there be an event such as a merger, buy-out, or asset sale of the business, your data could be transferred as a constituent of the deal.

5. Data Security

We've established suitable technical and organizational safeguards to secure your personal data against unauthorized entry, alterations, disclosure, or destruction. This includes encryption, secure server utilization, access control measures, consistent evaluations, and training of our staff.

However, no internet transmission or electronic storage method is fail-safe. Thus, an absolute security of your data cannot be warranted.

6. Data Retention

We retain your personal information exclusively for the period necessary to fulfill the objectives for which it was accumulated or as dictated by law. Typical retention periods are:

• Charter bookings: 7 years (for tax and legal reasons)
• Marketing communications: until you opt out or request removal
• Website analytics: 26 months
• Customer support: 5 years from the last interaction

7. Your Rights and Choices

You own the right to request access, correction or deletion (depending on lawful grounds), data portability, to object to marketing, and to control cookies. To act on these rights, you should get in touch with us using the details provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is used to examine how our website is accessed and used by visitors. You can opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Our website could connect you to various social media platforms, each with its privacy policy.

8.3 Payment Processors

Financial transactions are handled by third-party processors that comply with PCI DSS standards.

9. International Data Transfers

Your data could be moved and processed in countries outside of Spain. We safeguard your information with measures consistent with the relevant privacy laws.

10. Children’s Privacy

We do not intentionally gather information from children under the age of 13. If we become aware of such a situation, we take immediate action to remove the data. Should you believe a minor has provided us with personal information, please contact us right away.

11. Changes to This Privacy Policy

Modifications to this Privacy Policy may occur to better reflect our data-handling practices or due to legal adjustments. These changes will be communicated via our website, email to registered users, or a website notice. Continuation of use following these changes implies your acceptance of the new policy.

12. Contact Information

For inquiries about this Privacy Policy or our data-handling procedures, you're welcome to reach out:

13. Compliance with Google Ads User Consent Policy

Our adherence to the Google Ads user consent policy is strict. Adjustments to cookie and tracking settings can be made at any given time through our cookie configuration options.